Tag: customer service

• 10 Tips To Help You Survive the Call Center Industry

  You’ve tried and tried to get a job in the call center industry, and eventually, after many failed tries, you got in. Is it time to rejoice? No. You’re still not out of the woods. As a newcomer to the call center sector, the first six months to a year of work is your break-in […]

  Idleminds

  December 26, 2013

  Call Center

  Business, Call centre, Contact centre (business), Customer, customer service, Employment, Health, Team leader

• When you are offered a job you don’t want…

  I’ve received a lot of question related to them being evaluated for a post which is different from what they applied for. Case in point, James applied for a back office account but was evaluated and offered a job for an inbound customer service account. Another candidate, Amiel was applying for the email account but […]

  Idleminds

  July 17, 2013

  Call Center, Call Center Interview, decision making, job offer, Regret Letter

  Business, call center interview, customer service, Employment, Human resources, job offer, jobs, LinkedIn, Recruiter, Recruitment, turn down a job offer