When you are offered a job you don’t want…


I've received a lot of question related to them being evaluated for a post which is different from what they applied for. Case in point, James applied for a back office account but was evaluated and offered a job for an inbound customer service account. Another candidate, Amiel was applying for the email account but … Continue reading When you are offered a job you don’t want…

Failed in 11 call center interviews…help!


Dear Seven, I've been reading your posts from Pinoyexchange.com and I have to admit, you seem knowledgeable on the aspect of getting into the call center industry. Well, here goes. I just arrived from the province some two weeks ago and in that short period, I have been to 11 different call centers, and so … Continue reading Failed in 11 call center interviews…help!