One Day Recruitment Process – what you need to know?


Consider the following scenario: you have recently lost your work (or are likely to lose it), your expenses are piling up, a family member urgently requires medicine or HMO coverage, and money is tight. You read the newspaper, went to an online job site, and discovered a few organizations that advertise the following: Salary Sign … Continue reading One Day Recruitment Process – what you need to know?

When you are offered a job you don’t want…


I've received a lot of question related to them being evaluated for a post which is different from what they applied for. Case in point, James applied for a back office account but was evaluated and offered a job for an inbound customer service account. Another candidate, Amiel was applying for the email account but … Continue reading When you are offered a job you don’t want…

Failed in 11 call center interviews…help!


Dear Seven, I've been reading your posts from Pinoyexchange.com and I have to admit, you seem knowledgeable on the aspect of getting into the call center industry. Well, here goes. I just arrived from the province some two weeks ago and in that short period, I have been to 11 different call centers, and so … Continue reading Failed in 11 call center interviews…help!

Top 10 Interview Question and How To Answer Them


If there is one thing I have learned about job interviews, it is that they are competency-based. They develop interview questions to assess if an applicant is a good fit for the job by comparing his responses (together with his work experience) to the skills and competencies required for the position. If you have read … Continue reading Top 10 Interview Question and How To Answer Them

I failed the (behavioral) final interview…why?


I lifted this from http://www.pinoyexchange.com's Call Center Forum, from Code_Red16. Had an interview a week ago. But the interviewer's question still bugging me. Here: (we're like talking for half an hour already then she skipped to the final interview, so the behavioral questions started and since I'm a fresh grad, she couldn't ask me something about … Continue reading I failed the (behavioral) final interview…why?

How to evaluate a job offer


Seven, I'm a fresh graduate and a first time applicant in the call center industry and I'm trying to decide between the four job offers given to me. I was not allowed to bring the document home, but I was able to take note of the details. Thing is, I am very confused now. I am … Continue reading How to evaluate a job offer

The Final/Behavioral Interview


I once read a thread in which one applicant complained about how difficult and exhausting the final interview was for him. I became intrigued since "tough" is not the ideal term to characterize this process; it will be lengthy, certainly, but it will not be difficult. Interview questions used to be relatively straightforward: "Why do … Continue reading The Final/Behavioral Interview