-
7 Ways to Avoid Hurting your Reputation as a Freelancer
If you want to succeed as a freelancer, then it’s essential that you avoid falling into the traps that are all too easy to fall into when you’re just starting. When you’re thinking about earning money as a freelancer because bills are due, you need to put food on the table, or you have medical […]
-
A Guide to Writing a Winning Proposal On Upwork!
The proposal is one of the most critical parts of the freelance job process. The good news is that it’s very easy to write a winning proposal—and the bad news is that you need to write it well. In this post, I’ll share with you everything you need to know about writing a proposal and […]
-
How to Choose the Right Remote Work Tools
Remote work is a great way to increase productivity and reduce overhead office costs. However, choosing the right remote work tools and apps can be daunting. In this article, I’ll cover four factors you must consider when choosing the right remote work tools and a recent discovery of a cost and time-saving remote work software […]
-
How hard is it to learn to ride a motorcycle?
Allow me to confess – I used to be so afraid of motorcycles. I’m not the only one who feels this way about riding one. Many people are scared of them, and it’s not surprising. The fact is, motorcycles are just like any other vehicle, anyone who is willing to put an effort to learn and […]
-
How to Evaluate Job Posts On Upwork – And Save Your Connects!
If you don’t know how to spend your Upwork Connects, you could end up without a job, or you could be waiting for the next month to get your free connects again. Connects are the form of currency that you use to find a job on Upwork. It’s a control system to prevent freelancers from […]
-
How to Be a Freelancer in 5 easy steps
This article is a response to Junel Hans’ post on Upwork Freelancers Philippines. There’s no one-size-fits-all path when it comes to starting your own freelance business. However, this post will help you be the work-from-home freelancer you want to become. In a nutshell, the first step to getting clients is to make them aware that […]
-
Choosing the Right Colors For Your Website
One of the most significant challenges designers face when creating a website or app is translating their designs to a digital space. It’s not enough to design something that looks good on paper—you have to get users to perceive it the same way. Color is one of the most powerful tools in web design. The […]
-
How to Survive a Zombie Apocalypse
“What would you do if you knew there was no hope? How would you protect yourself? Would you build a shelter? Make weapons? Would you learn martial arts? Would you be a leader or follower?” I had a few minutes to kill while sipping my morning coffee, so I decided to use the downtime to […]
-
Self-Love
Yesterday, I published my very first podcast. Below is the full text to this episode. If you want to listen to it instead, here is the link: Welcome to the pilot episode of The Podcast That Matters by Idleminds. This podcast will focus on helping you feel good about yourself, inspire you, motivate you, and […]
-
BURNOUT – When You Do Need To Quit Your Job
Managing burnout is a challenge whether you work for a small business or a large corporation. But there are things you can do to lessen the impact on yourself and others. Many professionals don’t realize how important it is to manage burnout. If they did, many more people would take action and not just keep […]
-
The Future of Content Writing is Automation
As the digital marketing landscape evolves, content writers will face the challenge of creating high-quality, engaging content designed to attract search engines, drive traffic, and convert visitors into leads and customers. The way people interact with information and media has dramatically changed over the last few years. With the help of artificial intelligence and the […]
-
Top 5 Collaboration Tools For Small Teams
One of the most important things you need to know is that your collaboration tools will increase as your team grows. This guide shows you what tools are best for small groups. Often, we collaborate as a team is not in the same location but via email. Email communication can be a great way to […]
-
Get more clients on Upwork by Optimizing Your Profile Description
Hey guys! Here is a video I published this week on how to get more clients by Optimizing Your Upwork Profile Description. This is an eye-opening video for freelancers who has been struggling to get clients for months. I was inspired to share this video because after optimizing my own profile, I get an average […]
-
Tips On How To Handle Difficult and Hard To Understand Clients
Hi Gino. I’ve been reading your blogs, and I need your advice. I’ve encountered two types of clients, and I’m having a hard time dealing with them. One is the always-angry type, and the other is difficult to understand because he talks too fast. I am a first-time freelancer, and I don’t know how to […]
-
Tips On How To Handle Difficult and Hard To Understand Clients
Hi Se7en. I’ve been reading your blogs, and I need your advice. I’ve encountered two types of clients, and I’m having a hard time dealing with them. One is the always-angry type, and the other is difficult to understand because he talks too fast. I am a first-time freelancer, and I don’t know how to […]
-
Start a YouTube Channel
Many people want to start their own YouTube channel but are unsure how to do so. They have the simple idea that if you have a video on your phone, you should upload it to YouTube, and people will start watching it. Months later, their upload has no views, and no subscribers. Guess what, that’s […]
-
How to Deal with BURNOUT as a Freelancer
There are many ways to stay healthy as a freelancer, but the most important thing is to take a break. It’s not uncommon for freelancers to work up to 12 hours a day for days on end without any time off, leading to Burnout. Freelancers are constantly on the go, and it can get exhausting; […]
-
How to Deal with BURNOUT as a Freelancer
Freelancers are constantly on the go, and it can get exhausting; this is why they should learn to avoid Burnout. There are many ways to stay healthy as a freelancer, but the most important thing is to take a break. It’s not uncommon for freelancers to work up to 12 hours a day for days […]
-
The Top Five Reasons Clients Don’t Want to Hire First-Time Freelancers
Clients are often hesitant to hire first-time freelancers because they believe the service will be inferior to that provided by a seasoned professional. This is understandable for a variety of reasons. What are some of the reasons why clients hesitate to work with a first-time freelancer? 1) Clients are afraid of not getting quality work […]
-
7 Tips to Land Your First Freelancing Gig
One of the best pieces of advice for anyone looking to start out in the freelance market is to be sure you have a large selection of different types of clients. This ensures that if any client falls through for whatever reason, you will have someone else to take their place. But you’re new, so […]
-
Working From Home: What You Should Consider Before Going Freelance
By working from home, you save money on commuting costs and have more time to spend with your family and work at your own pace. But, before taking the plunge into full-time freelancing, entrepreneurs should consider these three points: 1. Creating a Schedule If you’re a freelancer, you might be the one who determines your […]
-
How to Handle Unsatisfied Clients in Freelancing
It is vital to keep the customer satisfied with the quality of work and service. It not only helps build a good reputation but also ensures that the customer will return. Freelancers should be proactive about managing their clients since they never know when something will go wrong. When something does go wrong, you could […]
-
A Newbie’s Guide to Getting A Job As a Freelancer
Becoming a freelancer can be pretty straightforward. You just need to find a client willing to hire you for any specific project and accept the given terms and conditions. Just make sure that you are getting paid enough for the time spent on the project, and you should be okay. Freelancing offers many benefits that […]
-
Here are some helpful tips on how to conquer your nerves and show emotion during an interview
Many people get nervous during interviews or have difficulty showing emotion, which is the key to any reasonable discussion. One of the best ways to conquer these nerves and show emotion is by being yourself. It’s also crucial that you know how to answer common interview questions and talk about your skills, knowledge, experience, and […]
-
I’m back after years of hiatus!
Hey guys. How is everyone? I haven’t updated this blog in years, and I feel obligated to apologize to many people. First, there were many questions and messages that I did not respond to. Second, after re-reading all of the posts on this blog, I am horrified by how incorrect everything is – from sentence […]
-
Got A Question?
Hi All. I’m unable to check this blog, much less, respond to our queries here. My apologies. For urgent questions, please shoot me an email: iwannabeacsr@gmail.com. You can also chat with me via Google Hang Out using the same email address. Mas mabilis pa yon. Se7en
-
Initial Interview (phone)
A phone interview is the second stage of the hiring process. When you receive a call from an interviewer, it implies that your resume has already passed the initial screening (also known as paper screening). You partially meet the requirements for the job posting, and all that remains is for you to demonstrate your language […]
-
One Day Recruitment Process – what you need to know?
Consider the following scenario: you have recently lost your work (or are likely to lose it), your expenses are piling up, a family member urgently requires medicine or HMO coverage, and money is tight. You read the newspaper, went to an online job site, and discovered a few organizations that advertise the following: Salary Sign […]
-
Is Call Center Work really stressful?
Hi Se7en. I am currently job hunting. Karamihan sa mga company na ina-applyan ko are call centers. What really scares me is the stress level. Totoo ba yon? I mean, stressful ba talaga? Pano ko iiwasan na ma stress? Also, sabi mo sa blog mo almost 13 years ka na sa industry, how did you […]
-
The Low Down on Background Checks
Hi Seven. My best friend told me about your blog and that you answer questions regarding the call center industry and that you’re always online to respond. May question ako: totoo po ba talaga ang background checks? I mean, do companies really spend time, money, and effort just to find out who you are? TIA […]
-
Final Pay Processing (When Can I get My Money?)
Your salary will be held as soon as your resignation is accepted by your manager…
-
The Call Center Bond
Hi Seven. Ano ba talaga ang bond? Bakit may ganon? Pano maiiwasan yon? Anong gagawin kung sinisingil ka? Makukulong ba ako? James R. Hi James. I got your email yesterday, and since your questions are fascinating, I thought I would just turn my response into a post. This way, we can share the info with everyone. […]
-
10 Tips To Help You Survive the Call Center Industry
You’ve tried and tried to get a job in the call center industry, and eventually, after many failed tries, you got in. Is it time to rejoice? No. You’re still not out of the woods. As a newcomer to the call center sector, the first six months to a year of work is your break-in […]
-
The Grass Is Always Greener Everywhere Except Where You Stand
Hi Se7en, Im Jake, 25 yo, Management graduate and a licensed Professional Teacher (took units in Education). Been with the industry since 2009, joined multiple companies and i considered myself as a hopper but also a high performer. Not until with my current which I’m staying for almost 1.5 years now(which is a rare feat).hahaha Been out of […]
-
Notice to Explain (NTE)
Dear Se7en, The company that I work for has a strict attendance policy. What happens is that for every incident of tardiness or absence, there is a corresponding point, the total points that a person can have is 8 and if you reach that, by policy, you are subject to termination. My recent absence has […]
-
When you are offered a job you don’t want…
I’ve received a lot of question related to them being evaluated for a post which is different from what they applied for. Case in point, James applied for a back office account but was evaluated and offered a job for an inbound customer service account. Another candidate, Amiel was applying for the email account but […]
-
Termination, it starts and ends with you
A very close friend and colleague of mine got terminated recently. It was combination of bad decisions after another, and eventually, when the HR process was applied, it resulted to the inevitable termination. When this news reached me, he has already incurred unexcused absences, forged a med-cert, and when the notice of hearing was sent […]
-
Failed in 11 call center interviews…help!
Dear Seven, I’ve been reading your posts from Pinoyexchange.com and I have to admit, you seem knowledgeable on the aspect of getting into the call center industry. Well, here goes. I just arrived from the province some two weeks ago and in that short period, I have been to 11 different call centers, and so […]
-
Top 10 Interview Question and How To Answer Them
If there is one thing I have learned about job interviews, it is that they are competency-based. They develop interview questions to assess if an applicant is a good fit for the job by comparing his responses (together with his work experience) to the skills and competencies required for the position. If you have read […]
-
I failed the (behavioral) final interview…why?
I lifted this from www.pinoyexchange.com’s Call Center Forum, from Code_Red16. Had an interview a week ago. But the interviewer’s question still bugging me. Here: (we’re like talking for half an hour already then she skipped to the final interview, so the behavioral questions started and since I’m a fresh grad, she couldn’t ask me something about […]
-
How to evaluate a job offer
Seven, I’m a fresh graduate and a first time applicant in the call center industry and I’m trying to decide between the four job offers given to me. I was not allowed to bring the document home, but I was able to take note of the details. Thing is, I am very confused now. I am […]
-
Funny Lines from Applicants
When I was still a newbie recruiter, my boss asked me to collate responses from applicants, not to be laughed at, but to be used as a sample for a training material – something that belongs to: WHAT NOT TO SAY and HOW NOT TO SAY IT during an interview. Btw, the reactions/comments insterted are […]
-
I applied for this job a few weeks ago but haven’t heard back. Should I follow up?
“Kailangan ko ng trabaho…hindi ako mapalagay kasi hindi pa nila ako tinatawagan.” How can you avoid this situation? Before the interview: Prepare. Preparation gives you the confidence to respond to questions and assures that your comments will make or break your chances of getting the job. Chat with other applicants. Were they told if they […]
-
Job Offers
You passed the examinations and interviews with flying colors. Congratulations! It’s finally time for the employment offer. The majority of contact centers and businesses offer work via a job offer letter. A job offer letter will include the following in its most basic form: Job title or position offered. Salary, benefits, and perks offered. Instructions […]
-
The Final/Behavioral Interview
I once read a thread in which one applicant complained about how difficult and exhausting the final interview was for him. I became intrigued since “tough” is not the ideal term to characterize this process; it will be lengthy, certainly, but it will not be difficult. Interview questions used to be relatively straightforward: “Why do […]
-
How to behave during a face-to-face interview
You’re looking for a job in a call center. You’ve gotten through the preliminary phone interview. You now have a schedule for your final interview. The trouble is that this is your first face-to-face interview, and you’re not sure how to act. Allow me to assist you. Here’s a quick guide on how to do […]
-
Call Center Initial Interview, what do they measure?
This was initially posted on http://www.pinoyexchange.com by etogostocu; he needed help with initial interviews with the following questions: Tell something about yourself that is not in your resume What are your strengths and weaknesses? Why choose us among others (“company name”) Why do you want to leave your company? He added, “honestly, bagsak ako lagi sa call center […]
-
What’s the best answer to “Enumerate three of your weaknesses.”
I’ve read online forums started by people looking for work in a call center. I’ve noticed one common reason for failure: applicants responding to questions blindly, owing to either being too nervous or failing to prepare for the interview. Many people fail to correctly answer the question “enumerate three of your weaknesses.” This reminds me […]
-
Interview Question: Why did you not pursue your course?
I am a frequent visitor and forum participant at http://www.pinoyexchange.com’s The Call Center Forum. I am a member of the thread “Hardest questions/Tricky questions during interview,” which was established by Dhawnah (IRL, Donna Elarmo). Here’s a question from JuilJuil. “You graduated with a nursing degree. Why didn’t you pursue that path?” My supervisor instructed me […]
-
My First Call Center Experience
Nine years ago, I had a real challenge finding a day job here in the Metro; however, the bottom line was I needed a job, and it didn’t matter if it were a day or a night job. Being in the broadcast industry (who refused to go back), I could get the closest work in […]
-
Follow
Following
Already have a WordPress.com account? Log in now.
ginoborlado.com 